Returns & Exchanges

We want you to love your Omaze UK fashion finds, but if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund. All returned products must be in their original, unworn condition with all tags still attached.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely place the items in their original packaging, ensuring all labels are included, and print the prepaid shipping label provided by the portal.

• 3.
  Drop Off the Parcel

  Take your package to any authorized drop-off point or local post office and ensure you obtain a proof of postage receipt for your records.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to your original payment method within 5 to 10 business days.